Tucumcari convention center to host free hospitality training

The Tucumcari Convention Center’s Liberty Room will host guest service and hospitality training sessions on Jan. 31.

The free sessions from 10 a.m. to 1 p.m. or from 2 to 5 p.m. will help participants develop customer service skills and assist them in answering a commonly asked question: “What is there to do here?”

The sessions are is open to all who work in hotels, restaurants, retail or tourism-related industries.

Sessions will include:

— What is hospitality

— Aspects of guest services

— Employability skills and personal responsibility

— Communication skills,

— Dealing with problems

— Listening

— Special situations

— Phone courtesy

— A presentation about, “What is in your backyard?”

Bonus sessions are available upon request about alcohol service, food handling reminders and allergens, etiquette, dining and culture, time management, professionalism and cleanliness.

The sessions are being organized by the North East Economic Development Organization in partnership with Tucumcari MainStreet and the Tucumcari/Quay County Chamber of Commerce.

Advance registration is required, as seating is limited. To register, email Kristine Olsen at [email protected] or [email protected].